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Cairngorms ViSIT Forum 
14/09/05 Paper 1 

 
CNPA TOURISM AND VISITOR SERVICES STAFF 
KEY ROLES & RESPONSIBILITIES 

Head of Economic & Social Development 
Andrew Harper 


Head of Visitor Services & Recreation 
Murray Ferguson 


Tourism & Economic Development Manager 
Debbie Strang 

• Developing links with partners 
• Coordinate delivery of ST Action 
Plan & link to European Charter 
• Development of monitoring framework 


Senior Visitor Services Officer 
Pete Crane 

• Ranger Services 
• Point of Entry Signage Project 


Tourism Marketing Officer 
Ruathy Donald 

• Brand Management 
• Support to collaborative marketing initiatives 
• Integrated Grants Programme
(Marketing & Events Strand) 


Sustainable Tourism Officer 
Heather Galbraith 

• Tourism link to environmental management 
& conservation 
• Improvement in quality standards, GTBS & 
Cairngorms Connections 
• Product development 
• Visitor Guide 


Visitor Services Officer 
Andy Ford 

• Interpretation &Information 
• Integrated Grants Programme 
(Interpretive Strand) 


Economic Development Officer 
John Thorne 

• Public Transport 
• Youth Apprenticeship Scheme 

Other Staff members and Groups also involved in tourism: 
Alison Fleming 	Communications Officer 
Will Boyd-Wallis 	Senior Land Management Officer 
Planning & Development Control Group 
Access Team